Shipping Policy

1. General

  • These Delivery Terms govern the shipment of goods purchased from GLORYLINK NETWORK LIMITED, a company incorporated in Hong Kong.

  • By placing an order, the customer agrees to these terms.

2. Shipping Methods

  • Standard International Delivery: Estimated delivery within 14–21 business days.

  • Delivery times may vary depending on destination and customs clearance procedures.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on weight, size, and destination.

  • Free shipping may be offered for promotional campaigns or qualifying orders, as specified on our website.

4. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Customers will receive a tracking number once the order has been dispatched.

5. Delivery Conditions

  • Deliveries are made to the address provided by the customer.

  • The company is not responsible for delays caused by incorrect or incomplete addresses.

  • Risk of loss passes to the customer upon delivery.

6. Customs and Duties

  • For international orders, customers are responsible for any customs duties, taxes, or import fees.

  • Delays due to customs procedures are beyond the company’s control.

7. Delivery Delays

  • While we strive to meet the estimated delivery period of 14–21 business days, unforeseen circumstances (e.g., weather, strikes, customs delays) may cause delays.

  • The company is not liable for delays beyond its reasonable control.

8. Non-Delivery

  • If a package cannot be delivered due to customer absence or refusal, the customer may bear the cost of reshipment.

  • Unclaimed packages may be returned to the company, and refunds will exclude shipping fees.

9. Contact

  • For questions regarding delivery, customers may contact our support team at support@jansnoea.store